{"id":18771,"date":"2014-03-31T11:20:45","date_gmt":"2014-03-31T10:20:45","guid":{"rendered":"http:\/\/www.clearbooks.co.uk\/?p=18771"},"modified":"2014-03-31T12:41:37","modified_gmt":"2014-03-31T11:41:37","slug":"new-and-improved-support-center","status":"publish","type":"post","link":"https:\/\/www.clearbooks.co.uk\/blog\/new-and-improved-support-center\/","title":{"rendered":"New and improved support centre"},"content":{"rendered":"

Here at Clear Books, we\u2019ve implemented a major design improvement to our support centre so customers like yourself (or just casual readers checking out our blog – hello!) will find and receive the help you need fast so you can do your job quickly. Big changes have been made to our \u201cNeed help?\u201d feature, which is available to all users within all our applications.<\/p>\n

Nothing is more annoying than beating around the bush when you need help quickly. Now you have the power to quickly access and choose the best option of support most suited for you. You\u2019ll notice now that our brand new instant support chat, free phone support, and quick access to email support have all been added to the options.<\/p>\n

Check it out by logging in to your account. You will find \u201cNeed help?\u201d on the top right of the screen directly below your navigation bar.<\/p>\n

\"\"<\/a><\/p>\n

In other news, support guides are now searchable with our handy search bar at the top of every support page. Individual guides have been crafted for maximum legibility and so you can solve your problems and have your technical queries answered in style.<\/p>\n

If you take a look at the \u2018before\/after\u2019 examples of the Help Guides page below, it wasn\u2019t always very helpful or straight forward to use and we\u2019ve completely changed that.\u00a0<\/span><\/p>\n

\"\"<\/a>\u00a0\"\"<\/a><\/p>\n

Overall exciting things are happening, because we want to be helpful. We\u2019re still in the progress of completely revamping our support. If you have any comments or suggestions about our recent changes, feel free to leave a comment below and we\u2019ll get back to them ASAP.<\/p>\n","protected":false},"excerpt":{"rendered":"

Here at Clear Books, we\u2019ve implemented a major design improvement to our support centre so customers like yourself (or just casual readers checking out our blog – hello!) will find and receive the help you need fast so you can […]<\/p>\n","protected":false},"author":145,"featured_media":18780,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-18771","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry"],"yoast_head":"\nNew and improved support centre | Clear Books<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.clearbooks.co.uk\/blog\/new-and-improved-support-center\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"New 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