{"id":7508,"date":"2010-12-07T10:52:04","date_gmt":"2010-12-07T10:52:04","guid":{"rendered":"http:\/\/www.clearbooks.co.uk\/?p=7508"},"modified":"2021-09-07T13:33:09","modified_gmt":"2021-09-07T12:33:09","slug":"thumbs-up-or-thumbs-down-clear-books-introduces-a-new-feedback-feature","status":"publish","type":"post","link":"https:\/\/www.clearbooks.co.uk\/blog\/thumbs-up-or-thumbs-down-clear-books-introduces-a-new-feedback-feature\/","title":{"rendered":"Thumbs up or thumbs down? Clear Books introduces a new feedback feature"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-7511\" title=\"feedback_thumbs_header\" src=\"http:\/\/clearbooks.co.uk\/wp-content\/uploads\/2010\/12\/feedback_thumbs_header1.jpg\" alt=\"\" width=\"625\" height=\"346\" \/><\/p>\n<p>At Clear Books we always maintain the feedback we receive from our customers is the most valuable information to enable the development of the product. Currently we receive feedback through three channels: <a href=\"mailto:support@clearbooks.co.uk\" target=\"_blank\" rel=\"noopener noreferrer\">E-mail<\/a>, our <a href=\"http:\/\/getsatisfaction.com\/clearbooks\/\">support forums on Get Satisfaction<\/a> and through comments made on our blog. Today we are pleased announce a fourth integrated directly into Clear Books.<\/p>\n<p>In the footer of every page of Clear Books you&#8217;ll notice two new icons; a thumbs up for a positive comment, or a thumbs down for a negative. So if you like a particular feature, click the thumbs up, or if their is something which you don&#8217;t like click the thumbs down. In doing so your rating for that particular page will be recorded, and you&#8217;ll be provided with the option of entering a comment should you wish to. Any information you can provide us with as to why you have chosen a particular rating is greatly appreciated.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-7513\" title=\"feedback_thumbs\" src=\"http:\/\/clearbooks.co.uk\/wp-content\/uploads\/2010\/12\/feedback_thumbs11.jpg\" alt=\"\" width=\"625\" height=\"345\" \/><\/p>\n<p>So, somewhat akin to the gladiators who used to battle it out in the great Colosseums of the ancient Roman empire, their fate was decided by a thumbs up or a thumbs down from the masses. So how will you vote?<\/p>\n<p><em>Please note: this feature is not to be used as a support channel. We <strong><span style=\"text-decoration: underline;\">will not<\/span><\/strong> reply to any support requests directed through this channel, as we will only be periodically reviewing this data to enable us to improve existing features of the system. If you have a question about a particular feature, please <a href=\"https:\/\/secure.clearbooks.co.uk\/accounting\/home\/dashboard\/?contact-support=1\" data-rich-text-format-boundary=\"true\">contact support<\/a>\u00a0or post it on our <a href=\"http:\/\/getsatisfaction.com\/clearbooks\/\" target=\"_blank\" rel=\"noopener noreferrer\">support forums<\/a>.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>At Clear Books we always maintain the feedback we receive from our customers is the most valuable information to enable the development of the product. Currently we receive feedback through three channels: E-mail, our support forums on Get Satisfaction and [&hellip;]<\/p>\n","protected":false},"author":145,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-7508","post","type-post","status-publish","format-standard","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Thumbs up or thumbs down? 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Currently we receive feedback through three channels: E-mail, our support forums on Get Satisfaction and [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.clearbooks.co.uk\/blog\/thumbs-up-or-thumbs-down-clear-books-introduces-a-new-feedback-feature\/\" \/>\n<meta property=\"og:site_name\" content=\"Clear Books\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/clearbooks\/\" \/>\n<meta property=\"article:published_time\" content=\"2010-12-07T10:52:04+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2021-09-07T12:33:09+00:00\" \/>\n<meta property=\"og:image\" content=\"http:\/\/clearbooks.co.uk\/wp-content\/uploads\/2010\/12\/feedback_thumbs_header1.jpg\" \/>\n<meta name=\"author\" content=\"David Carr\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@ClearBooks\" \/>\n<meta name=\"twitter:site\" content=\"@ClearBooks\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"David Carr\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.clearbooks.co.uk\/blog\/thumbs-up-or-thumbs-down-clear-books-introduces-a-new-feedback-feature\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.clearbooks.co.uk\/blog\/thumbs-up-or-thumbs-down-clear-books-introduces-a-new-feedback-feature\/\"},\"author\":{\"name\":\"David Carr\",\"@id\":\"https:\/\/www.clearbooks.co.uk\/blog\/#\/schema\/person\/5fa6f40060d196b7177b75079fb4a3b2\"},\"headline\":\"Thumbs up or thumbs down? 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