Contact us

We reply to 99% of enquiries within 30 minutes.

Drop us a line and our UK team will get back to you, fast. Whether you're sizing up a switch, need a hand with your account or want to talk partnerships, we'd love to hear from you.

How it works

One form. Routed to the right person.

No tickets to chase, no phone tree to navigate. Tell us what you need and we'll get your message to the team best placed to help, usually within half an hour during UK working hours.

1

Tell us what's up

Pick a subject, leave your details and write as much or as little as you like.

2

We route your message

Sales, support, partnerships or press, it lands with the right team straight away.

3

We get back to you

Usually within 30 minutes during UK working hours.

Send us a message

We aim to reply as soon as possible, usually within 30 minutes.

By submitting you agree to our privacy policy. We'll never share your details.

Already a customer?

Get support inside your account.

Messages sent from inside your account reach our support team with all the context they need to help.

Open support in app
Quickest routes

Going somewhere specific?

Sometimes the fastest way to get an answer is to skip the form. Here are the shortcuts.

Find us

Where we are.

London HQ

Clear Books Limited
71–75 Shelton Street
Covent Garden
London, WC2H 9JQ

FCA registered

Clear Books is registered with the Financial Conduct Authority under firm reference number 843585.

Working hours

Phone and email support runs Mon–Fri, 9am–5pm UK time. Messages sent outside hours get picked up first thing the next working day.

Before you write in

Common questions.

How quickly will I get a reply?
We respond to 99% of customer enquiries within 30 minutes during UK working hours. Outside those, we pick things up first thing the next working day.
Do you have a phone number I can call?
Phone support is included on every paid plan, sign in to your account to see the number for your plan. If you're not yet a customer and want to speak to sales, book a discovery call and we'll ring you at the booked time.
I'm an existing customer. Should I use this form?
Contact support from inside your account so our team has all the context they need to help.
Where are you based?
Our support team is UK-based, on phone and email during UK working hours. No outsourced contact centres.
Press, careers or partnership enquiries?
Pick the matching subject in the form above and your message will go straight to the right team.
Rather not wait?

Start a free trial in two minutes.

30 days, no commitment. Have a play, send a few test invoices, see if it fits.