Dear customers,

A big sorry to those customers who didn’t like the new design of our create invoice page. I appreciate that a change to a key workflow when you are on autopilot can be frustrating. It certainly isn’t our intention to annoy you!

Thank you to all customers who gave us honest and helpful feedback. We did our best to respond to the feedback quickly. We improved dropdowns to do both search and scroll, we switched the order of account code and product items dropdowns, we made the summary box visible by default and we reduced whitespace by moving the theme dropdown.

We also took on board your feedback about our Preview functionality. Next time we launch a feature or new page in Preview we are intending to have a popup box on the dashboard letting you know about it.

We still have improvements to make to the create invoice form based on your feedback. We want to have invoice line items on one line in a grid, reduce the size of dropdowns and reduce the whitespace on the page more generally so there is less scrolling. However, these are not quick wins.

Importantly, we have listened to what you have said. We will be making available our old create invoice page in the interim. Please head to Preview and turn off the “Design update to the invoice edit page”.

I would encourage you to stick with the new approach as the old create invoice page will eventually be deprecated once additional improvements are made. We don’t expect this to happen until the new year. We will actively seek your input before any further improvements are made.

Again, thank you for your input and patience with us.

Posted by Tim Fouracre

Tim founded Clear Books in 2008. Like many small business owners he worked from home for 15 months to get his startup off the ground. Today Tim enjoys helping Clear Books, its customers and its growing team innovate and achieve. Tim did his GCE O Levels in Ghana.

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